IT Service Management

What Is IT Service Management?

IT service management, or ITSM, refers to any activity supporting or managing the lifecycle of IT services. It involves managing people, practices, and technology, so businesses can get the most out of their IT resources.

The importance of IT Service Management is clear – helping companies achieve greater efficiencies, reduce costs, and limit risk. But the high IT labor cost makes it difficult for companies to implement ITSM in-house. Nearly 70% of companies report critical IT skills gaps.

We utilize a cloud IT management software that automate the following tasks

Cloud Help Desk

Stay on top of user tickets, helping you resolve them quickly.

Connectivity Dashboard

Monitor the availability of your critical devices and apps.

Inventory online

One spot to manage all your devices and software.

Vendor Contracts

Track your IT vendor contract info in one place.

Pricing

How much is this really going to cost me?

We have flexible plans for everyone

  • Individual plan
  • Enterprise plan
  • Custom plan

 

Individual
plan

  • Unlimited tickets
  • One user
  • Max 5 devices
  • Premium support

Price per user per month $ 50

Enterprise
plan

  • Unlimited tickets
  • Unlimited devices
  • Unlimited users
  • Premium support

Price per user per month $ 30

Cost applicable for >10 users

Custom
plan

  • Unlimited tickets
  • Unlimited devices
  • Unlimited users
  • Premium support
  • Project management
  • Others

Price to be negotiated

Contact us     Email: info@gnettglobal.com    Cell +2540720987082          Website: www.gnettglobal.com